When an incident needs a trained presence on site, Aura guard response is dispatched immediately to minimize response time.
A verified alarm is only useful when it leads to the right response. Aspeiro operators follow the protected site's agreed action plan, notify the required contacts and dispatch the Aura guarding response when physical attendance is needed.
Every call, instruction and escalation is time-stamped, giving installers and clients a clear record from the first signal through to the final outcome.
An alarm, video event or other monitored signal reaches the ARC for immediate handling.
Operators assess the available evidence and apply the site-specific verification procedure.
When the action plan calls for attendance, the Aura guarding response is dispatched without delay.
Notifications, operator actions and the recorded outcome are retained for review.
Aspeiro coordinates guarding attendance through Aura when a verified incident meets the agreed dispatch criteria for the site.
Operator assessment helps ensure attendance is requested against the agreed incident criteria.
Guarding, keyholder and emergency-contact routes are defined before an incident occurs.
Signals, calls, dispatch activity and operator notes are documented in one incident history.